Our willingness to exceed expectations came to the fore during a recent emergency call from a new blue chip financial services customer.
We received a phone call on the afternoon of Monday 30th July to say that a section of busbar and 1000A MCCB had failed.
Within the hour we had engineers on site and arranged for a new 1000A MCCB to be delivered from Scotland the next day.
The damaged busbar was a different story and a new section would take weeks to obtain.
In order to avoid a costly disruption to the clients business we immediately set about re-designing the distribution network to enable the building to function.
We undertook the design and installation of 300mm² single core cables run in parallel to a new distribution panel and 50mm² 5-core HO7 cables to the twenty two existing distribution boards that
had to be re-fed. This entailed having a number of teams working around the clock from Monday evening until the job was completed.
By 8am Thursday morning we had carried out the complete design and installation complete with all the testing, fire stopping and redecoration involved. We have now secured the contract to carry out Diagnostic testing on the whole distribution network in the building.